Having easily understandable documents is essential for the success of any business. A technical writer has the ability to decipher intricate technical details and transform them into easily accessible guides, manuals, and procedures that your clients and employees will comprehend and appreciate. With decades of experience in this industry, we have the skills to support a wide range of technical operations. When you rely on us for high-quality documents, you always receive impressive value for your money.
As a small company with a limited staff of technical writing experts, we are generally able to provide service to one full-time project or two part-time projects at any given time. Currently (October 2018) we are fully engaged on projects until approximately March 2019.
Our Process
As a business operator, you have a lot to balance; taking the time to create technical documents may not be something you can fit into your day. We understand that effectively managing your information can be a struggle. Let us ease your burden.
We start the process with a stress-free interview with personnel — the Subject Matter Experts (SMEs) — who work most closely with the relevant topic. During the interview, we listen to and extract all pertinent information regarding the specific procedure and its end products. We understand that many procedures are complex and require input from multiple disciplines or departments to reach the end goal.
We integrate all of these diverse steps and instructions into a set of effective documents designed to be understood and used by the intended audience. Additionally, our clients rely on us to create reference materials, particularly for complex industrial systems, processes, or software applications.
Depend on us for a broad range of industrial, technical, and software documents, including:
Work Instructions
In-Hand Field Procedures
Standard Operating Procedures
Training Guides & Manuals
Reference Manuals
User Guides
Job Aids
User Cards
Process Analysis & Mapping
Clean, Simple Language
Even if you have the best information, strategies, and procedures available, they are not helpful if your employees and customers can't understand them. After we complete our initial interview, we break down the information into smaller pieces that are easy to understand and manage. It is our goal to create clear and concise documents that require a minimal amount of reading. The purpose of this writing approach is not to "dumb down" the material, but rather to provide the reader with fit-for-purpose information that supports rapid, safe, and accurate decision-making. We take the time to convey your information effectively and efficiently, while always keeping your target audience in mind.
Safety First
Safety is one of the key aspects of what we document at DataText. Clear safety information and precautions prevent harm to people, the environment, and equipment. Virtually all the documents that we produce contain sections dedicated to safety — such as hazard identification, required Personal Protective Equipment (PPE), and prerequisite conditions for commencing work. During our technical document creation, we always keep safety at the forefront. We consider it essential that we produce materials that meet all the safety standards of our clients' operations.
Please Note: We are technical writers and specialize in the documents listed. DataText does not provide the following services:
